Privacy Policy
Close
Legal Notice
Effective Date: 11/17/2025
Protecting your privacy is part of how we deliver trustworthy heating and cooling services throughout Central Oklahoma. This Privacy Policy explains what we collect, why we collect it, and the choices available to you when interacting with Acock Climate Control LLC online or offline.
Information We Collect
We receive information when you complete a contact form, request an estimate, apply for employment, or interact with our website.
- Contact details such as your name, phone number, email address, and property location.
- Service preferences including equipment type, square footage, comfort issues, and financing interests.
- Application details provided for employment or subcontractor opportunities, including work history and certifications.
- Usage data such as device type, browser, referral pages, and aggregate analytics that help us improve site performance.
How We Use Information
Acock Climate Control LLC uses collected information to respond to service requests, prepare proposals, schedule technicians, and coordinate financing conversations. We may also use your information to send appointment reminders, safety notices, or policy updates.
- Provide, personalize, and improve HVAC repair, installation, and maintenance services.
- Follow up on financing inquiries and route you to partnered lenders when requested.
- Support recruiting, onboarding, and compliance for applicants and team members.
- Monitor website performance, prevent fraud, and maintain the security of our systems.
Cookies & Analytics
Our website may use cookies, local storage, or similar technologies to remember your preferences and measure marketing effectiveness. You can adjust browser settings to disable cookies, but certain site features may not function as designed.
Information Sharing
Acock Climate Control LLC does not sell your personal information. We share data only with service providers who help us operate our business—such as scheduling platforms, background screening vendors, or financing partners—and only for the services you request. These partners must safeguard your information and use it solely for the agreed purpose. We may also disclose information if required by law or to protect the safety of our customers and team members.
Data Security & Retention
We use administrative, technical, and physical safeguards to protect the information we maintain. Records are kept only as long as needed to deliver services, meet legal obligations, resolve disputes, or enforce agreements. When data is no longer required, we securely delete or anonymize it.
Your Choices
You may request updates or deletion of your information, opt out of marketing emails, or decline cookies. To exercise these rights, contact us using the information below. We will respond within a reasonable timeframe and may need to verify your identity before processing certain requests.
Children's Privacy
Our services are directed to homeowners and property managers. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us so we can remove it.
Policy Updates
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The effective date at the top of this page indicates the most recent revision. Material updates will be posted on this page, and we may provide additional notice if required.
Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us using any of the options below:
- Phone: (405) 641-9204
- Email: admin@acockclimatecontrol.com
- Mail: Acock Climate Control LLC, 1815 N Kickapoo, Shawnee, OK 74804
- Website: https://acockclimatecontrol.com